Guest Relations Officer - Turkey

Job Description

Be the face of our hotel in Turkey. Handle guest relations and ensure exceptional service in the lobby and throughout the property.

Responsibilities

• Welcome and assist guests in lobby
• Handle guest requests and complaints
• Provide information about hotel services
• Coordinate with other departments
• Ensure guest satisfaction
• Maintain professional guest relations

Requirements

• Fluent English communication
• Presentable and professional appearance
• Physical fitness required
• Excellent interpersonal skills
• Problem-solving abilities
• Guest relations experience preferred